How long is delivery?

We aim to delivery within 14 days. 

Will all my goods be delivered together?

We will endeavour to deliver complete orders in one delivery, but if this is not possible we will contact you to advise. 

Do you offer an installation and/or assembly service?

Yes. We deliver into your premise and install/assemble in your desired room(s).

What if the goods are damaged on delivery?

This is a very rare issue for us, but we appreciate that sometimes accidents do happen. If you receive a product that is visibly damaged on delivery, we will require this to be marked on the delivery paperwork. If the damage is discovered after delivery, we will require visual confirmation (photographs).

Based on the level of damage to the item(s), we will either deliver replacement parts, or replace the whole item for you. 

Do you only supply contract furniture?

No, we can supply domestic as well as contract beds and furniture. But for domestic items, it’s best to call and check with one of our sales team. 

Do all of your products adhere to Crib 5 standards?

Unless otherwise stated, yes, all of our products are made specifically for commercial and contract use, and comply with the latest fire safety regulations.

Do you offer discounts on bulk orders?

Of course, we deal with everyone from the small B&B owner to the large hotel chains who order in their thousands. We are always up for deal if you are buying in bulk, just call one of our sales team and they will be happy to negotiate with you.

Have you been in the industry long?

Our staff have over 30 years’ experience in the furniture industry, and that’s not just sitting at the end of a phone! Some of our sales staff have experience right from working on the factory floor – so you can be sure of good advice, service AND prices.  

What are your opening hours?

Our phone lines are open weekdays 9:30am – 6:00pm 

Do you have a store/showroom?

We are an online store only, and unfortunately we do not have a showroom.